PERSONAL DATA PROCESSING POLICY, PRIVACY NOTICE, COOKIE POLICY, AND TERMS AND CONDITIONS OF USE
ECO PLUS VINTAGE S.A.S., identified with NIT 901.082.939-1, acting under the brands ALPHA WATERPROOF and OMEGA PARTS, in compliance with Law 1581 of 2012, Decree 1377 of 2013, Decree 1074 of 2015, and other concordant regulations governing the protection of personal data in Colombia, hereby adopts this policy to guarantee the protection of the personal data of its customers, users, suppliers, and other data subjects.
ECO PLUS VINTAGE S.A.S. is responsible for the processing of personal data collected through its website, social media, physical or digital forms, instant messaging channels, email, and any other commercial means. For contact purposes related to data protection, data subjects may communicate via email at: info@alphawpf.com
The company may collect personal data such as full name, identification number, phone number, email address, residential or shipping address, billing information, and data related to orders, quotes, services, or warranties. This data will be used to manage orders, process payments, ship products, respond to requests, provide after-sales support, carry out administrative and accounting processes, send commercial information and promotions, improve the user experience on the website, and comply with legal and contractual obligations. Sensitive data will not be collected unless express authorization is granted by the data subject and when strictly necessary under the law.
The data subject has the right to know, update, and rectify their data; request proof of the authorization granted; be informed about the use given to their data; file complaints with the Superintendency of Industry and Commerce; revoke the authorization and request the deletion of data when applicable; and access their personal data free of charge. To exercise these rights, the subject must send a request to info@alphawpf.com indicating their full name, contact details, and a clear description of the inquiry or claim. Inquiries will be addressed within a maximum of ten (10) business days, and claims within a maximum of fifteen (15) business days, in accordance with current regulations.
Authorization for data processing will be requested in a prior, express, and informed manner through physical forms, digital forms, acceptance of policies on the website, electronic messages, or other means that allow for its storage and subsequent consultation.
ECO PLUS VINTAGE S.A.S. adopts reasonable technical, human, and administrative measures to protect information against loss, unauthorized access, misuse, alteration, or disclosure. Personal data will be kept for the time necessary to fulfill the described purposes or as long as a legal or contractual obligation requires it.
PRIVACY NOTICE: By providing personal data through the website or any contact channel, the subject authorizes ECO PLUS VINTAGE S.A.S. to process it in accordance with this policy for the purposes described herein.
COOKIE POLICY: The website may use cookies and similar technologies to enhance the browsing experience, analyze traffic, and offer personalized content. Cookies are small files stored on the user's device. The user may configure their browser to reject or delete cookies; however, this may affect the proper functioning of the site.
TERMS AND CONDITIONS OF USE: Access to and use of the ECO PLUS VINTAGE S.A.S. website implies acceptance of these terms and conditions. The user agrees to use the site in a lawful and respectful manner. All information, images, designs, texts, logos, and content related to the ALPHA WATERPROOF and OMEGA PARTS brands are the property of ECO PLUS VINTAGE S.A.S. and are protected by intellectual property laws. Unauthorized reproduction, distribution, or use is prohibited.
Products offered are subject to availability. Prices, features, and specifications are subject to change without prior notice. In the case of online purchases, the user agrees to provide truthful and updated information. The company is not responsible for damages resulting from the misuse of products or from incorrect information provided by the user.
This policy and terms become effective upon their publication on the website and may be modified at any time. Any changes will be informed through updates on the corresponding page.

